Technical support for devices

home page Deanship of Information Technology Services


Service description
Service definition :It is concerned with providing all technical support services for devices and printers, as an example only.. Start the service

Service details


The Management : Technical Support Administration
Beneficiary Categories : Administrators - Academics - Sectors
Technical support services for support devices

The Deanship of Information Technology provides electronic forms for technical support and maintenance services,
which are support services for essential services and include several benefits, for example:

    - Support and maintenance of a computer
    - Support for a local printer
    - Reservation of a lab
    and other services that will be reviewed in detail in the following table :
Service name Description of the service Beneficiary category آService Application Mechanism
- Computer support and maintenance Support and maintenance of office and portable equipment operating system Technichians, Administrative Academic Uniform System Acces- > Administrative Services- > Integration System- > Technical Support and Maintenance Services.
- Install and support software and systems for computer device To support core programs such as MS Office-WinRAR-Google Chrome as well as support for educational affairs and archiving system Technichians, Administrative, Academic Uniform System Acces- > Administrative Services- > Integration System- > Technical Support and Maintenance Services.
- Local Printer Support To identify, share and support local printer Technichians, Administrative, Academic Uniform System Acces- > Administrative Services- > Integration System- > Technical Support and Maintenance Services
- Support Scanner To identify and support the scanner Technichians, Administrators, Academic Uniform System Acces- > Administrative Services- > Integration System- > Technical Support and Maintenance Services.
- Reservation Lab To book a lab or smart room,With the Deanship of Information Technology,Female Students section University sectors Uniform System Acces- > Administrative Services- > Integration System- > Technical Support and Maintenance Services
- Loans of laptops لإعارة أجهزة الحاسب الآلTo lend computers Portable for all sectors With the support of students to hold events and activities. University sectors Uniform System Acces- > Administrative Services- > Integration System- > Technical Support and Maintenance Services.
- Application for licensed programs for university staff To obtain licenses for programs provided to the employees of King Abdulaziz University Technichians, administrators, Academics,sectors Uniform System Acces- > Administrative Services- > Integration System- > Technical Support and Maintenance Services.

Last Update
11/1/2022 12:03:44 PM